Redeem the boa guarantee.
Our products go through the wringer. It starts with hundreds of hours of rigorous testing in our labs, then out in the field through the harshest conditions with the world's top athletes. But still, we understand things happen – that's why we offer the Boa Guarantee.
How it works
We've created a tool to help identify the parts you'll need to repair your gear. Take 5-10 minutes to answer a simple set of questions, and then we'll mail you what you need.
1. Tell us what happened
2. We'll help you find the parts you need
3. We'll ship it to you for free
The dial is where the user interfaces with the system to fine-tune the fit.
Crucial to the Boa Fit System, the lace carries the tension to close the product on which it’s integrated.
✗ NOT COVERED
Sewn-in or heat-welded guides and housings that direct the lace through the system.
Other wear and tear to the rest of product
Damage that's occurred to any other part of the product, such as the sole, uppers, tread, etc.